Cancellation Policy for Pro Staff program Subscription:
We understand that circumstances may change, and you may need to cancel your pro staff program subscription. Please review the following cancellation policy:
Cancellation Window: You can cancel your subscription at any time, but to avoid being charged again you must cancel before the renewal date. we are no obligated to issue a refund once payment has been made.
Cancellation Process: To cancel your subscription, please send us an email requesting to cancel your subscription. Our email is support@black-bomb.com. if you are unable to come into contact with our customer service team, it is recommended for you to contact your bank or card issuing company to freeze payments.
Refund Policy: We do not offer refunds on renewed subscriptions. Once a renewal payment has been processed, you will remain a subscriber for the remainder of your subscription period, and the cancellation will take effect from the following renewal date. We reserve the right to issue refunds at our sole DISCRETION.
Auto-Renewal: Please note that your subscription is set to auto-renew by default. If you do not wish to continue as a subscriber to the Pro staff program subscription, it's essential to cancel your subscription before the renewal date to avoid being charged.
Past Cancellation: If you cancel your subscription but decide to rejoin at a later date, you may need to sign up again, subject to availability.
Changes to Subscription: If you wish to make changes to your subscription plan instead of canceling, such as changing your renewal date, please contact our customer support team, and we will assist you accordingly. to contact our customer support, please email us at support@black-bomb.com.
Communication: We will send you a confirmation email once your cancellation request has been processed. Please retain this email for your records.
no Exceptions: We reserve the right to determine exceptions to this cancellation policy at our sole discretion.
By subscribing to our pro staff program, you agree to abide by the terms outlined in this cancellation policy. We aim to provide excellent customer service and support throughout your subscription journey. If you have any questions or concerns regarding our cancellation policy or any other aspect of our service, please don't hesitate to contact us. Our support email is support@black-bomb.com